Week Two Assignment 3 – Final Project Milestone By the end of Week Two, you must provide your instructor with a status report on your Final Project.  send a detailed report on your progress-

Instructions

• CUST RELATIONSHIP – PDF Document (70
  KB)

• SUPPLIER RELATIONSHIP – PDF Document
  (73 KB)

• CUST SERVICE – PDF Document (78 KB)

• DEMAND MANAGEMENT – PDF Document (81
  KB)

• MANUFACTURING FLOW – PDF Document (74
  KB)

• ORDER FULFILLMENT – PDF Document (80
  KB)

• PROD DEVEL & COMM PROCESS – PDF
  Document (102KB)

• RETURNS MANAGEMENT – PDF Document (80KB)

And the corresponding Data Sheets in Excel format.

• DATA SHEET – CUSTOMER RELATIONSHIP MANAGEMENT
  PROCESS.xlsx  – Excel Document (14 KB)

• DATA SHEET – SUPPLIER RELATIONSHIP MANAGEMENT
  PROCESS.xlsx – Excel Document (15 KB)

• DATA SHEET – CUSTOMER SERVICE MGT PROCESS.xlsx –
  Excel Document (14 KB)

• DATA SHEET – DEMAND MANAGEMENT PROCESS.xlsx –
  Excel Document (15 KB)

• DATA SHEET – PRODUCT DEVELOPMENT AND
  COMMERCIALIZATION PROCESS.xlsx  – Excel Document (15
  KB)

• DATA SHEET – MANUFACTURING FLOW MANAGEMENT
  PROCESS.xlsx – Excel Document (15 KB)

• DATA SHEET – ORDER FULFILLMENT PROCESS.xlsx 

• DATA SHEET – RETURNS MANAGEMENT PROCESS.xlsx

The purpose of the project is to demonstrate your depth
of understanding of the course concepts. This applications project will also
help you to retain the key material of this course for years to come.

This is an individual project.

Option #1:

Find a business who would like your help! This may be
the company that you work for or a company where you know a senior manager.
Offer to conduct a Supply Chain Management process assessment! The process is
shown on Figure 13-3 in our textbook – your responsibility will be to get
through the Gap Analysis with recommendations for improvements (note – there
will not be time in this course to actually implement your recommendations
nor validate their successes!).  See also Figure 10-3 for details to
prioritize your findings. For step #1, “Select Process”, the
suggestion is to start with CRM or SRM with a customer or supplier with whom
the company is having problems or is expanding business. Any other process
would work well if there is a “burning bridge” problem that Supply
Chain Management could support. Note – you will need to start early on
this! By the end of Week One, you’ll need firm commitment from the
company’s leadership, or you’ll have to default to Option #2 below.
Should you gain approval, the sponsor will need to quickly assign a team of
experts and schedule two meetings below:

1- Review sub-processes (where you give a short
training session on the process selected), EXTRA CREDIT.

2- Assess performance (this can be done individually in
a virtual survey–see the appendices in your textbook).  

NOTE:  You will NOT have time for a consensus
building session to discuss scores and implementation ideas. 
Therefore, just present your average scores and ranges with your
recommendations to your sponsor.

Option
#2

If
you do not have access to a sponsor for data collection, contact your
instructor with the following:

1-
Select your ideal company:  provide name and product lines

2-
Identify the supply chain process of greatest importance to your company

Your
instructor will provide you a data set to analyze! You will also need
to add your own “estimated assessment” as one additional
participant in the assessment.

Your report will consist of:

1- All the materials you provided to the company,

2- All of the resulting assessments (should the sponsor
allow confidential viewing by your instructor, or a summary of the results,
or a signed memo from your sponsor stating what you accomplished),

3- A statement from your sponsor stating his/her
impressions of your efforts, and

4- A formal report:  

1.    

1.  Executive
   Summary (in lieu of Abstract)

2.  Introduction
   of your project, company and SCM process (1-2 pages)

3.  Summary
   of your actions with the client (minimum 1 page)
   – NOT applicable for Option #2 (simulated data)

4.  Your
   analysis to include Prioritized assessment results (minimum 2 pages
   with tables/charts)

5.  Recommendations
   to the company with supporting details (minimum 2 pages)

6.  Lessons
   that you learned through the project

7. Conclusion
   (summary of key findings for action)

8. References

Documenting
your project

Reports must be in 12-point font, double spaced, and
APA guidelines should be strictly followed, with the exceptions of NO Table
of Contents and writing an Executive Summary (in lieu of Abstract). Project
work will be graded on a number of criteria, including: conformance to
prescribed content and format, grammar, readability, and the use of technical
notations and diagrams. See rubric for details of assessment.

All written assignments must be the students’ original
ideas and own work. Students’ work will be checked for plagiarism. Students
found plagiarizing are subject to penalties outlined in the Policies and
Procedures section of the National University Catalog, which may include a
failing grade for the work in question or for the entire course.

Written works are subject to penalties outlined in
the Policies and Procedures section of the National University Catalog, which
may include a failing grade for the work in question or for the entire
course.

Rubric
Name: SCM 610 – Final Report Rubric